about us
"True luxury is the fine art of bringing minimalism to life."
MADE TO ORDER
Each individual candle is made to order to ensure it is made with high quality ingredients and materials.
Natural derivatives
At LÈ NUE we take great care in ensuring that the all natural products sold on our website meet strict standards for quality and purity. We work with reputable manufacturers who use only the highest quality ingredients, and we thoroughly research each product to ensure that it meets our criteria for being all natural.
Sustainability
Our goal is to provide consumers with high-quality sustainability products that not only meet their needs but also help protect the planet for future generations.
Of all the senses, the sense of smell has the strongest power of persuasion and is intimately linked with our memory. Our co-founders share a love of self-care and fragrance which served as a catalyst for our journey in creating LÉ NUE.
The Birth of LÈ NUE
At LÈ Nue, we know that it’s crucial to ensure that only the best ingredients are invited into sacred spaces like your home. Since launching in 2021, we have built a reputation for designing luxurious, nourishing and indulgent products.Though we now ship to customers far and wide, our commitment to superior quality hasn’t changed. All of the items made in our Houston studio are sourced, crafted and packaged with dedication and care, making them important elements of the ultimate self-care experience.
FAQ
What type of wax do you use in your candles?
Our vegan coco apricot crème soy wax is clean burning, biodegradable and natural. This container wax is clinically tested and dermatologist reviewed as skin-safe.
How long do your candles burn?
Aura's is designed to burn for approximately 27 hours. This burn time may vary slightly depending on factors such as the environment in which the candle is burned and the length of each individual burn session.
What is your return policy?
Our company does not have a return policy for our handmade candles. Due to the nature of our products, we cannotaccept returns as each candle is made to order and personalized to the customer's specifications. We take pride in the quality of our candles and strive to ensure that each customer is satisfied with their purchase. If there is an issue with your order, please contact us and we will do our best to resolve it.
What shipping options are available?
Certainly! We offer a variety of shipping options for our customers worldwide. Our standard shipping option is typically the most cost-effective and takes approximately 7-14 business days for delivery. For those who require their items sooner, we also offer expedited shipping options such as 2-day or overnight shipping. The cost and delivery time for these options vary depending on the destination and weight of the package.
How long will it take to receive my order?
As a made-to-order company, each product is handmade with great care and attention to detail. We understand the importance of receiving your order in a timely manner and strive to fulfill orders as quickly as possible.
Based on our production process, we estimate that your order will take approximately 5-7 business days to be completed and shipped. Please note that this is an estimate and may vary depending on the complexity of your order and our current workload.
Are your products customizable?
Please contact us for an inquiry regarding customization options via email at www.lenuecoinfo@gmail.com