POLICIES AT LÉ NUE
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most transparent store policy for our customers. Unfortunately at this time we do not offer any refunds or exchanges. If you have any questions or concerns regarding your order please don’t hesitate to contact us! Thanks for your support.
Shipping and Delivery Policy:
We offer a variety of shipping options for our customers worldwide. Our standard shipping option is typically the most cost-effective and takes approximately 7-14 business days for delivery. For those who require their items sooner, we also offer expedited shipping options such as 2-day or overnight shipping. The cost and delivery time for these options vary depending on the destination and weight of the package. You will Receive. a tracking number to stay updated with shipments.
Return and Refund Policy:
Our company does not have a return policy for our handmade candles. Due to the nature of our products, we cannot accept returns as each candle is made to order and personalized to the customer's specifications. We take pride in the quality of our candles and strive to ensure that each customer is satisfied with their purchase. If there is an issue with your order, please contact us and we will do our best to resolve it.
Privacy Policy:
This privacy policy sets out how LÉ NUE uses and protects any information that you provide when you use this website. LÉ NUE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may require certain information to understand your needs and provide you with better service. LÉ NUE may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Terms and Conditions:
By accessing or using this website, you agree to be bound by these terms and conditions. If you do not agree to these terms, you should not use this website.
This website is provided for your personal use only. You may not use this website for any commercial purposes without our prior written consent. We reserve the right to modify these terms and conditions at any time without prior notice.
Safety Information:
